Warranty and Maintenance

Warranty and Maintenance

Care and maintenance of your Artificial Lawn

One of the reasons you have decided to install artificial grass is to save
time and money. Artificial grass doesn’t require the costs involved with
reseeding, patching or sodding. You will not have to buy pesticides &
fertilizers or spending time mowing and trimming. However, installing
synthetic grass does require you to make an upfront financial investment.
You want to protect that investment by doing a few maintenance steps
each year.
Grooming your artificial grass will help extend its life and keep it looking as
natural as possible. Here are some tips to help you with its care and
maintenance.

Equipment

This is some equipment you might want to have on hand to take care of
your lawn.

A leaf blower to blow away loose debris or a shop vac to vacuum up loose debris
A plastic leaf rake to collect leaves
A stiff push broom or power broom to make the yarn stand up straight if it gets matted down

How often do I need to clean my artificial turf?

Cleaning can be done as often as you like. There will be times when you’ll need to do it more often, for example when it’s windy. Debris can accumulate on your turf and make it look unappealing. Just use a leaf blower or a shop vac to clear the debris. If you have pets or kids you may have to clean the turf when accidents occur. Using a mild cleaner (1 part
vinegar, 1 part dish soap and 4 parts water) can be used on everyday spill.
In the case of pet urine you may want to use a stronger deodorant/
deodorizer like turf renew.
Heavier stains like those from sunscreen, grease or oils can be removed
by using mineral spirits.
You can also schedule us to come do a brush up service for you.

Rake or Brush Regularly

Natural grass blades stand upright and that’s exactly how artificial grass blades should look too. Keep in mind that even the toughest synthetic grass blades will bend over time and the only way to keep your lawn looking natural is to brush it regularly. Use the push brush, rake or power rake to keep blades aligned and upright. Refrain from using a brush with metal bristles as doing so can damage the grass. Remember to brush with just enough force; applying less pressure won’t make a difference to the grass blades and applying too much pressure can make the lawn appear uneven. If you have artificial grass installed over a huge area, brushing regularly may not be possible. In such a cases, just use your plastic leaf rake to go over the area and try to bring up the grass bristles as much as possible.

FG Lawns has power broom service.

Eliminate unwanted smells

Bad odours won’t affect your turf in any way, but you obviously want to minimize the smell. If pet urine or excrement is making the turf smell, clean the area with an enzyme cleaner. You can also hose down the area with a mixture of water and a household deodorizer like vinegar or lemon scented pines. A infill like Pure Zero can be applied as well. Pure Zeo deodorizes on an ongoing basis by breaking down urine faster. A easy to use spray version of Pure Zero is also available call Turf Renu. See our products page for details.

Product and Installation Warranty

PRODUCTS

All Artificial Lawns supplied by FG Artificial Suppliers Inc.® (the “Company”) come with a FIFTEEN (15) year manufacturer’s warranty. The warranty period shall begin on the date specified on this certificate.

The Company warrants the brand name FG Lawns from Sunshine Heat (excluding sun magnification from high efficiency windows or other reflective products), to a loss of less than 10% UV degradation.
Fibre strength, stability of the backing, tufted yarn integrity will also not degrade more than 10% over the course of the 15 year warranty period.
This warranty does not cover misuse and abuse resulting from but not limited to burns, paint spills, motor vehicle damage or compression/excessive walkway damage and improper care & maintenance.
This warranty does not cover damage caused by burrowing animalsunless the turf was installed using the protective barrier like mole mesh.

IMPORTANT INFORMATION:

High Efficiency Windows can cause excessive heat buildup on artificial turf causing burn marks to appear due to the reflection of the sun off the window. This Is not covered under warranty and can be minimized by the Home Owner putting a reflective film over the windows.

INSTALLATION:

The company will, if it installs the Product, provide a FIVE (5) year installation warranty. The warranty shall begin on the date specified on this certificate, and cover the labour cost of repairing any improperly installed sections of artificial grass or portions of the installations process that do not hold up for a period of 5 years.

Our product and installation warranty does not cover problems that occur from the following:

customer re-installations
improper care and maintenance
problems that arise from burrowing animals like moles (unless the Company installed mole mesh).
weeds that may appear along the edges of the grass
damage caused by invasive weeds and plants like horsetail/bamboo or other extremely evasive weed species that invade the artificial turf.

Conclusion

Installing artificial grass can be expensive, especially if you’re getting a large area covered. Nevertheless, a synthetic lawn is a practical investment as it can help you save time and money in the long run.
An artificial lawn doesn’t need the high degree of care and maintenance that natural grass requires. But since you’re putting in the financial investment on getting an artificial lawn, caring for it becomes necessary. With the tips given here, you now know how you can care for your synthetic lawn. Do the right things and your turf is sure to look amazing for
many years to come!

If you have any other questions about the care of your artificial lawn, please don’t hesitate to contact us.
FG Artificial Suppliers Inc.

604-430 5296
info@fg-lawns.com

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Rake or Brush Regularly

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